Technology should make small businesses more money, not waste their time. Whether it’s a crashed computer that’s holding you up, you’re in need of a whole new network or staff training, whatever your IT problem is, I will develop a solution.
I work with your existing technology to make sure it performs well and keeps your business running. Whether it’s Apple Macs, Windows PCs, servers, mobile devices or databases, I know my stuff. I can also advise when it’s time to consider updating your systems to maximize their efficiency, and give you impartial, expert advice on choosing new technology.
A summary of the services I offer are as follows:
- Manage and monitor desktops, servers and networks
- Install, manage and update virus, spam and spyware/malware software (security)
- Install and manage software updates and patches
- Backup servers and workstations
- Integration of Macs into Active Directory based Windows environments
- Integration of Windows clients to OS X Server environments
- Management and deployment of iOS devices in a business environment
- Host email and database services
I offer the option of pay-as-you-go for support on a one-off problem that needs fixing, or to sign up to a monthly contract for permanent support and peace of mind. Either way, I charge in 15-minute blocks, so you only pay for the time you’ve actually used.
A high level of support employing real-time network & server monitoring which can be configured to provide immediate notification in the event of failure for email or print servers, loss of network connectivity, such as the internet connection, VPN or Firewall and if backup's fail to complete successfully.
As the name suggest our Network support offering will maintain the hardware that makes up your physical network this includes both your LAN (local area network) and any WAN (wide area network) that might be in place.
Servers are the lifeblood of your business network. That’s why server problems can cause such a disruption in your day-to-day activities. if the server stops, so does business as usual. With a sound technical knowledge of Windows, Linux, Synology DSM and OS X Server platforms, I offer support in all aspects of server management: setup, installation, diagnosis, repair and maintenance.